Connected to Everything
LlamaChilly connects to your POS, reservation platform, PMS, CRM, and review sites,
conducting professional guest research before every hyper-personalized offer.
Core Integrations
The POS reveals spending behavior. The reservation platform is your conversion layer. The PMS unifies the hotel guest. LlamaChilly doesn't just connect to these systems. It reads, reasons, and acts through them. This isn't data sync. It's professional guest research at machine speed.
Lightspeed Restaurant
The essential POS integration for the European market. LlamaChilly accesses detailed order profiles via the Lightspeed API, cross-referencing social media leads with transaction history to build a complete spending picture of every guest.
Formitable (Zenchef)
The modern European reservation standard. When a guest confirms intent via WhatsApp, LlamaChilly publishes a new reservation directly through the Formitable API and monitors webhooks to react instantly if a booking fails.
Mews
The API-first PMS pioneer for modern hotels. When your restaurant is part of a hotel in Amsterdam, LlamaChilly leverages Mews webhooks to access granular guest data: dietary requirements, loyalty codes, and stay details, for truly personalized hospitality.
“Your POS knows what they spend. Your reservation platform knows when they come. LlamaChilly is the brain that connects both and acts on it.”
The Full Ecosystem
Five integration layers work in concert: POS for spending intelligence, reservation platforms for real-time conversion, PMS for hotel-restaurant unification, CRM for lifecycle marketing at scale, and reputation management to close the feedback loop. Every layer feeds the next.
Point of Sale (POS)
Your POS is the primary source for understanding guest spending behavior. LlamaChilly reads transaction history to calculate LTV and cross-references social leads with existing customer profiles.
Reservation Platforms
The conversion layer. LlamaChilly generates real-time reservations without human intervention, publishing bookings the moment a guest confirms intent via WhatsApp and monitoring webhooks for instant failure recovery.
Property Management (PMS)
When your restaurant is part of a hotel or complex in Amsterdam, PMS integration is vital. LlamaChilly unifies hotel guest data with restaurant profiles for a seamless hospitality experience.
CRM & Marketing Automation
To manage leads from Instagram, Facebook, and WhatsApp at scale. Centralize data, automate confirmations, and use AI agents to personalize outreach across the entire guest lifecycle.
Reputation Management
Automate the entire review cycle. LlamaChilly monitors new reviews in real time. When a guest leaves 5 stars, it automatically sends a thank-you message with a coupon for their next visit.
“LlamaChilly doesn't just capture data. It conducts professional guest research before sending hyper-personalized offers via WhatsApp or email.”
The Data Pipeline
From inbound message to guest profiling, real-time booking, and hyper-personalized follow-up. Trace the journey of a single reservation through every integration layer.
Guest sends a message
A potential guest reaches out via WhatsApp, Instagram, your website, or any connected channel. LlamaChilly intercepts in under 1 second. No lead left unanswered, even at 3AM.
Professional guest profiling
Before sending any offer, LlamaChilly performs a professional "investigation", cross-referencing the lead with Lightspeed transaction history, social media signals, and PMS guest data to build a complete spending & preference profile.
Reservation published in real time
When the guest confirms intent, LlamaChilly publishes a new reservation directly via the Formitable API. CoverManager handles no-show prevention and floor plan sync. SevenRooms auto-tags guests like "wine lover" for future personalization.
CRM sync & hyper-personalized outreach
Guest profiles are enriched with AI-generated insights and pushed to HubSpot or Salesforce Hospitality Cloud. Marketing automations trigger based on visit history, preferences, and lifetime value, delivering hyper-personalized offers via WhatsApp or email.
Build Your Own
Can't find what you need? Our RESTful API and webhook system let you build custom integrations in minutes. Full documentation, real-time events, and enterprise-grade authentication.
RESTful API & Webhooks
Full programmatic access to reservations, guest profiles, conversation history, and analytics. Build exactly what your restaurant group needs.
Enterprise-grade.
Restaurant-simple.
Pre-built connectors for the restaurant industry
OAuth connect. No code, no IT team required
Enterprise-grade reliability for every connection
Bidirectional. Your tools stay perfectly in sync
“LlamaChilly doesn't just connect your tools. It thinks through them. Professional guest research, real-time booking, automated reputation management.
Every guest profiled. Every offer personalized. Every table filled.”
Setup in 48 hours. The impact compounds forever.
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